Cookie Policy

What Are Cookies and Tracking Technologies?

Cookies are small text files that websites store on your device when you visit them. At Drelvunaagency, we use various tracking technologies to improve your experience with our budget forecasting platform. These technologies help us understand how you interact with our services, remember your preferences, and provide personalized financial insights.

Beyond traditional cookies, we also employ web beacons, pixel tags, and similar technologies that collect information about your browsing behavior. This data helps us optimize our platform's performance and deliver more relevant content to South African users seeking effective budget management solutions.

Types of Tracking Technologies We Use

How We Use Your Data

Platform Enhancement

We analyze usage patterns to improve our budget forecasting algorithms and user interface. For instance, if we notice users frequently access certain financial planning features, we might make those tools more prominent or develop similar functionality.

Personalization

Your data helps us customize your experience by suggesting relevant budget categories, providing personalized financial insights, and remembering your preferred settings. This means you don't have to reconfigure your dashboard every time you visit.

Security and Fraud Prevention

We monitor for unusual activity patterns that might indicate unauthorized access or potential security threats. This includes tracking login locations, device information, and access patterns to protect your financial data.

Data Retention and Storage

We retain different types of data for varying periods based on their purpose and legal requirements. Essential cookies typically expire when you close your browser, while analytical data might be stored for up to 24 months to identify long-term usage trends.

• Session cookies are deleted when you close your browser
• Persistent cookies remain on your device for a specified period (typically 12 months)
• Analytical data is aggregated and anonymized after 6 months
• Marketing data is reviewed and purged every 18 months
• Security logs are maintained for 2 years for fraud prevention purposes

Managing Your Cookie Preferences

Browser Settings

Most web browsers allow you to control cookies through their settings. You can choose to accept all cookies, reject certain types, or be notified when cookies are being set. However, blocking essential cookies may affect your ability to use all features of our platform.

Platform Controls

Within your Drelvunaagency account settings, you can adjust preferences for analytical and marketing cookies. You'll find these options under the "Privacy Settings" section of your dashboard, where you can enable or disable different tracking categories.

Third-Party Opt-Out

Some of our analytics and advertising partners offer their own opt-out mechanisms. We provide links to these tools in your account settings, making it easy to manage your preferences across all services we use.

Your Rights and Choices

Under South African privacy laws and international best practices, you have several rights regarding your data:

• Access: You can request information about what data we collect and how we use it
• Correction: You can ask us to correct inaccurate information in your profile
• Deletion: You can request deletion of your data, subject to legal and operational requirements
• Portability: You can request your data in a portable format
• Objection: You can object to certain types of data processing

Updates to This Policy

We regularly review and update our cookie policy to reflect changes in technology, legal requirements, and our services. When we make significant changes, we'll notify users through email or prominent notices on our platform. We encourage you to review this policy periodically to stay informed about how we protect your data.

Minor updates, such as clarifications or formatting changes, may be made without notice. However, any changes that affect your rights or how we collect data will be communicated clearly with at least 30 days' advance notice.